ONDC Launches Saarthi App to Facilitate Multilingual Buyer Applications

ONDC Launches Saarthi App to Facilitate Multilingual Buyer Applications

The Open Network for Digital Commerce (ONDC) has introduced its new Saarthi reference app, designed to assist businesses in creating multilingual buyer applications. This innovative tool aims to enhance business reach and accessibility by facilitating service delivery in various languages.

Features of Saarthi App

  • Multilingual Support: The app enables businesses to develop buyer applications that cater to a diverse customer base, breaking down language barriers.
  • User-Friendly Interface: The Saarthi app boasts a straightforward and intuitive design, making it easy for businesses to integrate multiple languages.
  • Customizable Options: It offers a range of customizable features to suit different business needs, enhancing the overall customer experience.

Impact on Businesses

  • Enhanced Customer Experience: By supporting multiple languages, businesses can improve their customer interactions and satisfaction.
  • Market Expansion: The app helps businesses tap into new market segments by overcoming language-related limitations.
  • Inclusive Digital Marketplace: Saarthi is part of ONDC’s broader initiative to democratize digital commerce, making it more inclusive and accessible.

Adoption and Support

Businesses interested in using the Saarthi app can find more details on the ONDC website. For additional assistance, they are encouraged to contact the ONDC support team.


Multiple-Choice Questions (MCQs):

  1. What is the primary purpose of the Saarthi reference app?
    • A) To create single-language buyer applications
    • B) To aid businesses in creating multilingual buyer applications
    • C) To enhance in-store customer interactions
    • D) To provide offline business solutions
    Answer: B) To aid businesses in creating multilingual buyer applications
  2. Which feature of the Saarthi app helps businesses incorporate multiple languages?
    • A) Basic user interface
    • B) Customizable features
    • C) Fixed language options
    • D) Offline support
    Answer: B) Customizable features
  3. How does the Saarthi app benefit businesses?
    • A) By limiting their market reach
    • B) By offering a single-language platform
    • C) By expanding their market opportunities and improving customer experience
    • D) By focusing solely on local markets
    Answer: C) By expanding their market opportunities and improving customer experience
  4. Where can businesses find more information about the Saarthi app?
    • A) On social media platforms
    • B) In physical stores
    • C) On the ONDC website
    • D) Through third-party apps
    Answer: C) On the ONDC website