DCPCR launches WhatsApp chatbot ‘Bal Mitra’ for children

  • The Delhi Commission for Protection of Child Rights (DCPCR) launched its WhatsApp chatbot named ‘Bal Mitra’.
  • It is an initiative to enable two-way communication between people and the child rights panel.
  • It will help citizens and the commission to interact more effectively.
  • Features of the chatbot: Complaint registration, searching information and tracking complaint status, and seeking information on admissions
  • DCPCR chairperson: Anurag Kundu