Department of Telecom Orders Deactivation of USSD-Based Call Forwarding to Combat Fraud

Department of Telecom Orders Deactivation of USSD-Based Call Forwarding to Combat Fraud

The Department of Telecom (DoT) has issued an official order to telecom operators regarding USSD-based call forwarding, effective from April 15. This measure aims to combat fraud and online crimes perpetrated through mobile phones.

USSD-Based Call Forwarding

USSD (Unstructured Supplementary Service Data) is a service accessed by dialing specific codes on mobile phone screens. It’s commonly used for tasks like checking IMEI numbers and mobile balances. However, the DoT has noted misuse of USSD-based call forwarding, particularly the *401# service for unconditional call forwarding.

Directive Details

  • Date of Directive: March 28
  • Directive Contents: The directive mandates the discontinuation of USSD-based call forwarding services by all licensees from April 15, 2024, until further notice.
  • Subscriber Action: Existing subscribers using USSD-based call forwarding are required to reactivate call forwarding services through alternative methods to prevent unauthorized activation.

Multiple Choice Questions (MCQs):

  1. What is USSD?
    • A) Unstructured Supplementary Service Database
    • B) Unified Security System for Devices
    • C) Unstructured Supplementary Service Data
    • D) Universal Subscriber Service Directory
    • Answer: C) Unstructured Supplementary Service Data
  2. What is the primary purpose of USSD-based call forwarding?
    • A) Checking IMEI numbers
    • B) Accessing mobile balances
    • C) Enabling call forwarding services
    • D) Sending text messages
    • Answer: C) Enabling call forwarding services
  3. When does the Department of Telecom directive regarding USSD-based call forwarding come into effect?
    • A) April 1, 2024
    • B) April 15, 2024
    • C) March 28, 2024
    • D) May 1, 2024
    • Answer: B) April 15, 2024
  4. What action is required of existing subscribers using USSD-based call forwarding?
    • A) Deactivation of call forwarding services
    • B) No action required
    • C) Reactivation of call forwarding services through alternative methods
    • D) Contacting the Department of Telecom for further instructions
    • Answer: C) Reactivation of call forwarding services through alternative methods