Kerala tops in national e-governance service delivery among states: NeSDA 2021 report

Union Minister Dr Jitendra Singh released the NeSDA 2021 Report which provides suggestions for governments to further enhance their e-Governance service delivery systems.

Jammu and Kashmir, assessed for the first time, ranked the highest among Union Territories with an overall compliance of nearly 90 percent for national e-governance service delivery assessment (NeSDA), according to an official report on Sunday. Kerala had the highest overall compliance score among all states and UTs, according to the report.

In the Union territories category, Jammu and Kashmir was assessed for the first time in NeSDA 2021 and scored the highest amongst all UTs for six sectors/ Meghalaya and Nagaland are the leading State Portals with an overall compliance of more than 90 percent across all assessment parameters among the northeast and hill states.

Among Union territories, Jammu and Kashmir ranked the highest with an overall compliance of nearly 90 percent, according to the report. Kerala, Odisha, Tamil Nadu, Punjab, Karnataka and Uttar Pradesh had a compliance of more than 85 percent among the Remaining States category.