Kiya.ai launches Kiyaverse, India’s first banking metaverse

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Kiyaverse: Can you imagine visiting your bank branch without leaving your home? Metaverse may make it happen soon. Kiya.ai, a digital solutions provider to financial institutions and governments, announced the launch of India’s first-ever banking metaverse named Kiyaverse in Mumbai.

Kiyaverse hopes to merge use cases of real-world banking with metaverse banking through an avatar (virtual humanoid) based interactions.

Kiya.ai launches Kiyaverse, India's first banking metaverse. Here's how it  will work | The Financial Express

How Kiyaverse will work?

In the first phase, Kiyaverse will allow banks to extend their own metaverse for clients, partners, and employees, through services that will include Relationship Manager and Peer Avatars and Robo-advisors.

Kiyaverse will enable customers to use their personalized avatars on digital banking units, mobiles, laptops, VR headsets and mixed reality environments.

The platform will bring banking services from the real world to the virtual world and vice-a versa, interacting with a relationship manager’s avatar creation and customisation, AI-based digital customer interaction, portfolio analysis, wealth management, co-lending, and corporate banking.

Kiyaverse provides 3-dimensional analysis of data for Banks including CMO Insights, Product Performance, Risk Analysis and Channel Analytics.

Kiyaverse – India’s first banking metaverse

The Kiyaverse plans to have tokens as NFTs and support CBDC to enable open finance in a Web3.0 environment.

Kiyaverse will interface its Open API connectors with Aggregators, and Gateways to enable a Super-App and Marketplace on the metaverse. With the introduction of Haptics enabled Headsets, Kiyaverse will provide a near real-world interaction using the internet of senses.

Metaverse allows banks to use cutting-edge technology with a human touch which will significantly deepen and personalize customer interaction. Kiyaverse offers meaningful applications in the metaverse that apply to relevant business use cases in the real world. It will enable banks to harness the potential of enhanced UX to bring out the best outcomes for data visualization and gamification of processes and procedures.

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