Microsoft joins the Open Network for Digital Commerce (ONDC)


Microsoft has become the first global Big Tech company to join the Open Network for Digital Commerce (ONDC) which is an Indian government initiative for developing a first-of-its-kind open network for digital commerce. The world’s second-largest technology firm intends to introduce social e-commerce via its app in the Indian market later this year.

ONDC is expected to open to the public in Bengaluru over the next fortnight as it enters into the next phase of the pilot for further fine-tuning before rollouts in other cities. ONDC already has a large number of merchants from the city on the platform. While announcing its ONDC onboarding efforts, Microsoft sa­id it plans to launch a shopping app for Ind­ian consumers, along with their social circle, harnessing the open network to discover the best pricing among retailers and sellers.

Microsoft gives ONDC its 1st Big Tech push, to launch shopping app in India

The government-backed network is currently in the pilot phase in 36 cities across the country and has already onboarded nine platforms and is in an advanced stage of development of adding another 17.

ONDC also has garnered interest from various other platforms, which including telecom majors and banks. The network first began its pilot on April 29 in De­lhi, Bengaluru, Coimbatore, Bho­pal and Shillong and is in the process of adding more cities before a nationwide launch.

Platforms that have already integrated with ONDC include Paytm, Digiit, eSamudaay, Go Frugal, Growth Falcons, Seller App, Dunzo and Loadshare. And those in advanced stages of development with the network are Kotak, Phonepe, Snapdeal, Sonata, Ushop, Zoho EKart, Ship Rocket, and Bizom, among others.

Those that have shown interest include HDFC Bank, ICICI Bank, IDBI Bank, India Post, ITC store, Marico India, Nivea India, Samsung India Electronics, SBI Bank, Delhivery, and Airtel.

The government’s initiative for digital commerce intends to increase the gross merchandise value (GMV) of digital transactions from Rs 4.5 trillion annually to over Rs 7.5 trillion in five years. It also looks to expand the coverage of retailers using digital commerce from 15,000 to more than 2 million in five years, and also boost the number of Indians using e-commerce from 90 million users to more than 250 million.

The network aims to provide more access to businesses by increasing discoverability at a low cost. Also, it looks to enhance autonomy (due to multiple choices for being digitally visible), as well as value-chain services (like logistics) to support business growth.

The project is sponsored by the Department for Promotion of Industry and Internal Trade (DPIIT) and has been set up as a Section 8 company (non-profit organisation).

It is also in the process of completing a small fundraise. This will take its total fundraise to Rs 195 crore. It had earlier raised Rs 157 crore from 17 banks and financial institutions. National Payments Corporation of India (NPCI), National Securities Depository Limited (NSDL), and Bank of India are part of the ongoing fundraise.

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