The government of Chhattisgarh has launched scheme – ‘Mukhyamantri Mitaan Yojna’ for doorstep delivery of 100 public services.
Chief Minister Bhupesh Baghel launched the scheme, titled ‘Mukhyamantri Mitaan Yojna’ (Mitaan stands for friend), which will be implemented as a pilot project in 14 civic bodies, including the state capital Raipur and cities like Durg, Bilaspur and Rajnandgaon.
Residents of 14 municipal corporations in Chhattisgarh can now avail around 100 public services, including delivery of birth, caste, income and marriage certificates, at their doorstep under the new scheme.
It will make the public service delivery system equally accessible to all citizens in a time-bound manner with enhanced accountability, transparency, responsiveness and inclusiveness.
Under the scheme, the required documents of citizens will be collected from their home through a nominated individual ‘Mitaan’, who will scan the certificates and get the processes rolling for the issuance of certificates/services.
People can contact the ‘Mitaan’ on toll free number 14545 for the service.
Once the department concerned issues a certificate, it will be delivered at the citizen’s doorstep by the ‘Mitaan’ in a sealed envelope.
The scheme will gradually be expanded to other urban local bodies.