Revolutionizing Air Travel: Guwahati Airport Introduces ‘Digi Yatra’ for Enhanced Passenger Experience

A remarkable leap towards elevating air travel convenience in the Northeastern region of India, Guwahati’s Lokpriya Gopinath Bordoloi International Airport (LBBI) has ushered in a new era with the debut of the innovative ‘Digi Yatra’ initiative. Pioneering this transformative service, LBBI sets the stage for revolutionizing the passenger journey within airports, ensuring a journey marked by unparalleled seamlessness.

In an impactful collaboration with the Ministry of Civil Aviation, the ‘Digi Yatra’ initiative marks a dynamic stride towards modernizing air travel processes and optimizing the passenger experience.

Operational within three vital zones of the airport – the main entrance, check-in counters, and boarding areas – ‘Digi Yatra’ confronts the previous challenge of long queues that often plagued the Guwahati airport. With the integration of this state-of-the-art service, the era of protracted queues becomes a relic of the past. This transformation translates into significantly reduced check-in and security wait times, enhancing overall efficiency and passenger satisfaction.

At the heart of the ‘Digi Yatra’ experience lies the application of facial recognition technology, a technological marvel poised to redefine the airport journey for passengers. By eliminating the need for traditional ticket verification and ID checks at multiple touchpoints, this innovation ensures swift and seamless check-ins, reshaping the contours of travel ease.

Remarkably, ‘Digi Yatra’ adopts a privacy-focused approach. It abstains from storing personally identifiable information (PII), employing encryption to secure all passenger data within their smartphone wallets. This sophisticated method ensures the confidentiality of passenger details while seamlessly facilitating their travel journey.

While the current access to ‘Digi Yatra’ is exclusively offered to IndiGo and Akasa passengers at Guwahati airport, expansion plans are firmly underway to encompass other airlines in the near horizon. This inclusive extension is poised to cultivate a comprehensive and uniform airport experience, irrespective of the chosen airline.

As the ‘Digi Yatra’ initiative steers the course of future air travel, Guwahati’s Lokpriya Gopinath Bordoloi International Airport emerges as an embodiment of innovation. This trailblazing leap signifies a substantial advancement in modernizing the aviation industry, consequently forging a more streamlined and convenient airport journey for passengers across the Northeastern region and beyond.

Assam’s Industries & Commerce Minister: Chandra Mohan Patowary