Ujjivan Small Finance Bank launches app for ‘digitally challenged’

Ujjivan SFB launched a mobile banking application named ‘Hello Ujjivan’ with three Vs (voice, visual, and vernacular).

Aim: To provide banking access to individuals who have limited reading and writing skills

This application was co-created with Navana.AI. It is accessible by voice in eight languages (Hindi, Marathi, Bengali, Tamil, Gujarati, Kannada, Odia, and Assamese).

Customers can perform banking transactions, and access services in their native language.